Diamonds may be among the hardest materials known but fine jewellery remains sensitive to extremes. Prolonged heat, intense light, or sudden temperature shifts can impact metal settings over time.

• Avoid prolonged exposure to direct sunlight
• Keep jewellery away from heat sources such as stoves, saunas, or car dashboards
• Store in a cool, dry, and stable environment.

Everyday chemicals can dull finishes and weaken settings.

• Avoid contact with perfumes, lotions, cosmetics, hairsprays, and sanitizers
• Remove jewellery before swimming, bathing, or household cleaning
• Chlorine and detergents may cause irreversible damage

A simple rule you can adopt as routine habit:

Jewellery should be the last thing you put on and the first thing you take off!

Certain stones or components may undergo specialized finishing to achieve their final beauty and require extra care.

• Avoid harsh chemicals, steam, or heat
• Do not use abrasive cleaning methods
• When unsure, consult a professional before cleaning at home

These methods are effective but not suitable for all jewellery.

• Avoid if your piece includes:
• Delicate settings or fine detailing
• Stones with surface-reaching fractures or fillings
• Enhanced or specially finished components

When in doubt, professional cleaning is recommended.

For routine care:

• Use lukewarm water with mild, eco-friendly soap
• Clean with a soft, lint-free cloth or soft-bristled brush
• Rinse in a bowl—never directly in the sink
• Pat dry thoroughly before storage

Proper storage prevents scratches, tangling, and unnecessary wear.

• Store each piece separately in a soft-lined box or pouch
• Avoid contact between jewellery pieces
• Keep away from moisture and humidity
• Use packaging designed for long-term preservation

To maintain beauty and structural integrity:

• Schedule professional cleaning every six months
• Inspect clasps, prongs, and settings regularly
• Early care prevents stone loss and extends longevity

Each DAIMANTÉ piece is entitled to one complimentary professional cleaning every year. 

It's as simple as sending your jewellery to us and our specialists will restore its radiance before returning it to you within approximately 7 days. 

Reach out to us through our customer care executives who will help you navigate the process seamlessly. 

Remote Service (Shipping Support) 

For clients outside our service locations, we offer seamless pick-up and drop-off. 

Shipping (product pick-up & drop-off) is complimentary if using our shipping & logistics partner. 

Stone Security: If a mounted diamond has becomes loose, DAIMANTÉ will reset it at no additional cost. 

If your product has missing diamond(s) that you wish us to replace , we will send you an estimate for your approval for the replacement. 

These complimentary services are void if the jewellery has been altered, repaired, or serviced by any third-party jeweller. 

Because true luxury isn’t just how it shines today, it’s how beautifully it lasts.